Uniform Advantage Reviews
Based on 20 customer reviews and online research, uniformadvantage.com has a consumer rating of 3.2 out of 5 stars, indicating that most customers are generally satisfied with Uniform Advantage.
5 Stars(8)
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4 Stars(2)
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2 Stars(2)
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1 Star(6)
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How would you rate Uniform Advantage?
Top Reviews
As the front desk receptionist in a small chiropractic office, I recently switched to scrubs from office attire. As a plus sized woman I was a bit nervous of this change, as scrubs are notoriously snug and don't leave a lot of room for movement, however this company has proven me wrong! Everything I've ordered has fit perfectly and all of my patients love my new attire! I definitely recommend Uniform Advantage.
Since March, I have had such a horrible back and forth experience with Uniform Advantage. I accidentally realized I bought the wrong size and immediately contacted customer service and they were so unhelpful and said they cannot cancel the order as it's being processed. They said I can buy the new size and return once I receive the new one and I'll have to pay for all shipping fees! What the heck is customer service there for if they cannot cancel it change an order all within 20 minutes of purchasing?! It was just so upsetting that they wouldn't care to help. It took about a month to receive my wrong size. I returned it the same day and that was 1 month ago. I contacted customer service asking them to immediately refund me or cancel my request for a new size. And they would not do that either. They said they would try. I requested to speak with a supervisor who never contacted or reached out to me. I will not recommend anyone of my friends or families or any strangers to by from this company as they have customer service that needs more training. Rude and helpful. Wish I could give negative stars.
Customer Reviews (20)
Customer service is wonderful and personalize, all the articles have a excellent quality overall. I am so grateful
I never received my international parcel. They use a very bad reputed courier aramex who delivered to wrong address. No one taking any responsibility which means I lost my money.
NEVER GOING TO PURCHASE ANY MORE
I ordered two sets of scrubs and despite putting in my right address it got switched twice- once without an apartment number to UPS and then a completely different address to USPS somehow. It was marked not deliverable and would be sent back to their headquarters. After talking with someone they said I should figure it out with UPS or USPS. 7 or more calls later I got the address corrected but then got a call saying it was actually sent back. Then 5 days later it arrived making it nearly 2 weeks to get my package after I paid for shipping. If shipping and customer service is this unhelpful- I fixed it myself with no support from UA- shipping should be free. There was also very little detail on difference between petite / short and regular so my scrubs are too big. The material also isn't ve stretchy, which is important for me. I've sent it back but I still have to pay AGAIN for shipment back. Worst costumer service experience- paying for bad service and zero help. Don't shop here, stick to Amazon, an actual store or any other company.
Always a great selection! Easy to shop, easy to buy, great prices. Customer service is always more than helpful.
I have been a loyal customer for almost 8 years buying new scrubs atleast 4-5 times every year atleast 4-6 sets each time. I love their product, however it is never an incentive, their thank you for shopping replies are always free shipping with a purchase of $99 or more. There is never any other promotions especially for their loyal customers. I have multiple orders and receipts. It would be nice. If every so often. There is a coupon worth using.
I love my new Cherokee scrub pants, but the seam is already completely coming unraveled the first day of wearing them.
I called the Sacramento store 34 times and the employees knew little of what was on the website and were also very rude and never called me back. I will never frequent the store again. I have to buy online and free shipping is not a good promo for the amount I buy. It should be a given. The cute patterns, colors and styles and petite items are only available in XS, S, M. Rarely do people who are PXL get a good selection. Toggle between Regular and Petite sizes and you'll see.
Fulfillment is extremely slow. I still haven't received my clothing and it's been over 2 weeks now. Not happy.
It has been 2 months since I requested a refund and over 30 days since the company confirmed they received my return in the original unopened package. I have spoken to 2 customer service agents, neither of which followed through on issuing a refund or further communication. I have sent 4 emails with no confirmation of action. Dont waste your money or time.
Overall I am pleased with my scrubs but I wish your sizing was more consistent. I have scrubs that are xlarge, large, and medium and they ALL fit and are all the UA brand! I have had to return items several lately due to fit. Even though I check measurements they still don't fit.
Very inconsistent sizing leads me to having to return items I paid to get shipped to me and then have to pay to return as well. I used to have better luck with everything fitting the same. Quality of materials seem inferior now as well. I will think twice before ordering again.
Uniform advantage has got the best selection of Uniforms. I love my looney toon Christmas themed scrub top. I have had many compliments on it.
This is my 1st time purchasing scrubs online and I am happy with the selection, my purchase, and the fast delivery. Each item I received fit well and looks durable and stylish, so many compliments. I will certainly purchase from here next time I order scrubs